User Experience Designer

Salary: up to £42,000 (DOE) + discretionary bonus

We’re looking for a Middleweight UX/UI Designer to join the design team within a growing, employee-owned digital agency.

This is a specialist UX/UI role rather than a general digital or graphic design position. You’ll combine strong UX thinking with polished UI design, creating user-centred digital experiences across websites, digital platforms and interactive campaigns.

You’ll take ownership of UX/UI work from discovery and early-stage definition through to user journeys, wireframes, prototypes, high-fidelity interface design, developer handover and quality assurance.

You’ll join a collaborative, values-driven environment with a strong emphasis on quality, ownership and long-term development.

As a UX/UI Designer, you’ll work across a variety of client projects and retainers, collaborating closely with designers, developers, project managers and client teams.

Key responsibilities include:

• Creating customer journeys, user flows, sitemaps and information architecture
• Producing wireframes and interactive prototypes to communicate functionality and user behaviour
• Designing polished, responsive and accessible digital interfaces
• Translating user research, business requirements and technical considerations into intuitive digital experiences
• Contributing to user research, stakeholder interviews, competitor reviews and usability testing
• Building and maintaining scalable design systems, components and reusable patterns in Figma
• Working closely with developers to ensure designs are technically achievable and implemented effectively
• Preparing detailed developer handovers and supporting design QA throughout development
• Presenting concepts and design decisions clearly to internal teams and clients
• Using analytics, user behaviour and research insights to identify opportunities to improve usability, conversion and customer experience

• Around 2 to 5 years' professional UX/UI design experience, ideally within an agency or similarly fast‑paced environment
• A strong portfolio demonstrating both UX thinking and high-quality UI design
• Strong Figma skills, including components, auto layout, prototyping and design systems
• Experience with user journeys, information architecture, wire framing and prototyping
• Strong responsive web and digital interface design experience across desktop and mobile
  
  Experience translating research and business requirements into clear user experiences
• Good understanding of accessibility and inclusive design principles
• Experience collaborating directly with developers
• Confidence presenting work and explaining the rationale behind design decisions
• Ability to manage multiple projects and take ownership of your own delivery
• Experience with Webflow
• Conversion rate optimisation, experimentation or A/B testing experience
• Familiarity with GA4, Hotjar, Microsoft Clarity or similar tools
• Experience conducting user interviews or usability testing
• Familiarity with HTML and CSS
• Experience working on content-rich, service-led or lead‑generation websites

You’re a thoughtful UX/UI Designer who enjoys understanding the problem before jumping into the solution.

You’re equally comfortable defining customer journeys and information architecture as you are creating polished, engaging interfaces. You care about the detail, but can also explain why you’ve made a design decision and how it supports users and wider business objectives.

You’re collaborative, organised and comfortable taking ownership of your work while working across multiple projects in a fast‑paced digital environment.

We’re committed to creating an environment where people can do their best work while maintaining a healthy work‑life balance.

Our benefits include:

• 25 days holiday + bank holidays (increasing with service)
• Company performance‑linked bonus scheme
• 5% company pension scheme
• Access to your own financial coach
• Mental health support
• Free on‑site gym
• Hybrid working and flexible hours
• Structured personal development and progression opportunities
• Award‑winning office space
• Your birthday off
• Regular socials, team events and summer parties