Senior UX Designer

About Us

Shark Ninja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.

At Shark Ninja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

Shark Ninja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja
, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

At Shark Ninja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

Shark Ninja is seeking a strategic, highly skilled Senior UX Designer to join our Global Digital Store Centre of Excellence. This role will be instrumental in shaping and delivering best-in-class user experiences across our global direct-to-consumer (DTC) websites.

Shark Ninja is seeking a strategic, highly skilled Senior UX Designer to join our Global Digital Store Centre of Excellence. This role will be instrumental in shaping and delivering best-in-class user experiences across our global direct-to-consumer (DTC) websites. As a Senior UX Designer, you will combine strategic UX thinking with hands‑on design craft, leading the end-to-end experience from research and insight through user flows, wireframes, prototypes and high‑fidelity UI.

You will help define global UX principles while ensuring experiences are grounded in customer needs, business objectives and measurable performance. You’ll partner closely with Product, Engineering, Creative, Marketing, CRO, Analytics and regional DTC teams to bring the Shark Ninja brand to life online, continuously improving experiences through research, experimentation and data. This is an opportunity to help set the UX standard for a growing global ecommerce business while remaining close to the craft and measurable customer experience.

• Lead the end-to-end UX design process, from discovery and research through user flows, wireframes, prototypes, high‑fidelity UI and final engineering handoff.
• Translate complex customer and business needs into intuitive, engaging and commercially effective digital experiences.
• Create clear user journeys, interaction models and prototypes that communicate design intent to stakeholders and engineering teams.
• Balance customer needs, brand expression, commercial objectives and technical constraints throughout the design process.
• Deliver high‑quality, responsive and mobile‑first experiences across Shark Ninja’s global DTC ecosystem.

• Plan and conduct user research, usability testing, customer interviews and other qualitative research to uncover customer needs and experience friction.
• Leverage quantitative and qualitative insight, including analytics, session replay, surveys and customer research, to inform design decisions.
• Synthesise research into clear insights and actionable recommendations that influence product and experience direction.
• Champion the voice of the customer across cross‑functional teams and ensure…