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IT Service Desk & Requests Analyst
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-09-10
Listing for:
Ricoh
Full Time
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Ricoh is seeking an IT Service Requests Support role to deliver exemplary internal customer service. You will handle service requests via phone, email, and face-to-face, performing initial assessments and guiding requests to resolution within a fast-paced, high-volume environment.
The role requires solid Microsoft Office skills, good communication, and a proactive, team-focused mindset. Based in Leeds, the position reports to the IT Service Requests Manager and involves collaboration across
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