Senior UX Designer

We’re looking for an enthusiastic and talented Senior UX Designer to join our Experience Design team. This is a varied role allowing you to flex your creative muscles across strategic discovery, UX challenges, content, mobile apps and interactive digital designs.

This role sits at the intersection of research, strategy, interaction design and visual communication. You’ll lead discovery, translate insight into clear experience direction, and collaborate with cross-functional squads to deliver usable, elegant and commercially impactful solutions.

You’ll be joining a consultancy with a varied client base across sectors and markets, so you'll need to flex your style, adapt quickly, and design for both established brands and ones starting from scratch.

As a Senior UX Designer, you must be able to showcase a highly polished portfolio of designs with various digital products and experiences (websites, apps etc.). You must also be able to demonstrate effectively how your UX strategies and/or designs have transformed businesses and delivered results.

• Plan and lead discovery workshops, aligning on objectives, requirements, KPIs and success measures.
• Plan and run user research (interviews, usability testing, unmoderated tests, workshops). Synthesise findings into clear, actionable insights and present them to stakeholders and the team.

• Define user journeys, IA, user flows and feature prioritisation. Translate business goals, user needs and technical constraints into coherent UX direction and design recommendations.
• Turn ideas into wireframes, flows and interactive prototypes. Iterate rapidly based on insight, feasibility discussions and stakeholder feedback.

• Build strong, trusted client relationships and act as the primary delivery point of contact.
• Contribute to and maintain design systems in Figma; apply strong visual design principles across typography, layout and interaction patterns. Experience working with design systems in Git, Storybook, etc. is a bonus.

• Collaborate with developers, designers and delivery managers in cross-functional squads. Provide high-quality specifications, annotations and handover documentation, and support build feasibility and design quality throughout delivery.
• Communicate design rationale to senior stakeholders and guide them through decisions with confidence and clarity.
• Mentor mid-weight and junior designers, promoting a culture of feedback, openness and continuous improvement.

• Contribute to estimates, proposals and new business activities, identifying strategic opportunities for design innovation.
• Contribute to refining the Parallax design process, driving operational excellence from discovery through to delivery.

• You’re a clear communicator who can confidently influence, challenge and guide stakeholders and peers.
• You balance user needs with commercial goals and technical constraints, and make pragmatic decisions when required.
• You work well under pressure, handle ambiguity with maturity, and are highly self-organised.
• You’re collaborative, humble and open to feedback, but not afraid to challenge assumptions.
• You’re eager to grow, take ownership and become a trusted partner within the team and wider business.

What you need to have:

• 5+ years’ experience in UX, UI, or digital product design (agency or consultancy background preferred).
• Strong experience planning and facilitating discovery workshops.
• Hands-on experience running user interviews, usability tests and unmoderated testing to validate concepts or designs.
• Strong experience with Figma, including design systems (building, maintaining or evolving them).
• Ability to translate insight into clear IA, user flows, wireframes and journey maps.
• Strong visual design sensibility…