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IT Command Centre Lead — Service Operations

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Asda
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 65000 - 85000 GBP Yearly GBP 65000.00 85000.00 YEAR
Job Description & How to Apply Below

Asda is seeking an IT Service Operations Manager for a 24/7 on-site role in Leeds. You will act as the senior on-shift leader within the IT Command Centre, ensuring real-time health, stability and performance of technology services across shifts, including overnights, weekends and peak trading periods.

You will own incident management, major incidents, monitoring, and stakeholder communications, while driving continual improvement and alignment with ITIL 4 practices.

This is a genuine opportunity to take on the IT Command Centre Lead — 24/7 Service Operations role at Asda.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the IT Command Centre Lead — 24/7 Service Operations role at Asda, based in Leeds, England, United Kingdom.

We are looking to fill the IT Command Centre Lead — 24/7 Service Operations position at Asda in Leeds, England, United Kingdom.

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