Senior Service Desk Analyst: Lead & Resolve Complex Issues
Listed on 2026-10-10
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IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Analyst
Methods Business and Digital Technology Limited in Leeds is seeking a Principal Service Desk Analyst to lead complex incident resolution and coordinate responses across the IT stack. You will manage escalations, drive service improvements, and act as a senior point of contact for customers and colleagues.
You will mentor Service Desk Analysts, collaborate with internal teams and vendors, and ensure high-quality customer service while maintaining SLAs.
We have an opening for a Senior Service Desk Analyst:
Lead & Resolve Complex Issues in Leeds, England, United Kingdom within IT & Technology.
All applications are reviewed carefully by our team.
The position is based in Leeds, England, United Kingdom.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 42.000 - 52.000.
We aim to respond to suitable candidates as soon as possible.
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