2nd Line engineer training, development and exc
Listed on 2026-10-29
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IT/Tech
IT Support, Systems Administrator, Technical Support
2nd Line Infrastructure Technician
Due to the clients impressive market position, and continued success, an exciting opportunity has arisen for a 2nd Line Infrastructure Technician to join their existing team. The ideal candidate would have an element of SQL ability but even if this is not the case then please do apply anyway as the client will offer you training in this field.
This is an excellent opportunity for an existing IT professional who wants to gain further IT and business experience, together with developing their career with a leading financial services organisation.
Location:
Leeds
- 25 days holiday rising to 30
- Flexi holiday
- Sell Holidays
- Day off for Birthday
- Healthcare
- Life Assurance
- Pension
- mobile phone
- plus others
Salary:
Circa £25K and overtime remote & onsite plus competitive benefits package which would take the salary to in excess of 25k to 27k, the client also offer a fixed appraisal system and regularly upgrade salaries in line with performance
The client are rapidly expanding and we are looking to recruit an experienced 2nd Line Infrastructure Technician to join an established fun / driven team.
Ideally holding an IT/Computing qualification you must be able to demonstrate a logical, methodical and proactive approach to problem solving.
You will have responsibility of the day to day end user IT support needs of the company and need to use your Technical expertise across a broad range of technologies.
You'll need to be able to work well under pressure and have the ability to prioritise a busy workload.
Ideally from a MS Second/Third line support background – Desktop Services / Server Support
Experience of root cause fault analysis and problem management on Microsoft services based infrastructure.
Experience in managing and implementation of network devices and firewalls
Experienced with supporting with a wide variety of business customers with a wide range of technical ability.
Able to mentor and provide a technical lead to the Infrastructure team
Able to manage the distribution and escalation of support tickets and changes
Experience leading a technical teamCCNAMCSE or MCSAMCITPVMWARE ESXi 5.0, 5.1 and 6.0
ITILExperience working with SQL Experience working with Cisco ASA Firewalls Experience working with Avaya Switches
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