Support Analyst - Financial Services TANGO
Listed on 2026-10-29
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
A permanent post has become available for a 1st line support coordinator within a major financial services business. The role operates in small but perfectly formed team who support a broad range of demanding and very professional users. The business is set within some of the most prestigious offices in Leeds and services a high net wealth client base where service needs to be at a premium.
Whatson offer:
- Starting Salary £15,000 - £17,500 with regular appraisals
- Pension
- Death in Service Scheme
- Sickness Cover
- Childcare Vouchers
- 23 Days Holiday (you can buy and sell more)
- Full Training
The support coordinator role involves supporting end users, setup and support of tablet PCs, bespoke and 'off the shelf' software and general Microsoft application issues.
The post would be responsible for the preparation of tablet PC’s for training courses and facilitation of data transfers during tablet upgrades. There would also be the requirement to provide general help with IT issues and administration around the office.
Relevant experience needed:- Windows XP / Vista / 7 / 8
- MS Office 2007/2010/2013
- Remote desktop support technologies
- Helpdesk and Desktop Support
- Call logging and prioritisation
- Asset logging and management
- A working knowledge of SQL Server would be an advantage but not essential.
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