Senior Commercial Insurance Broker - Insurance Venture

We're looking for Senior Commercial Insurance Brokers

Are you a commercial insurance expert with an entrepreneurial spirit? We’re looking for a high-energy Senior Commercial Insurance Broker to help us build a brand-new insurance venture. If you thrive in fast-paced environments and want to redefine how SMEs protect their businesses, we want to hear from you.

We're here because we believe in SMEs. We believe they deserve better than confusing jargon, slow and outdated customer experiences, and being caught out by hidden conditions and fees. And we believe it's our job to help them navigate risk with confidence.

Since 2012, iwoca has made finance fast, flexible, and fair for over 150,000 businesses. Now, we’re doing the same for insurance. We're building a brand new insurance business from the ground up — to protect SMEs in the moments that matter most.

Our passionate team is driven to help even more SMEs succeed by providing access to better finance and services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.

The team is a small, smart, entrepreneurial group responsible for launching iwoca's new SME insurance business. Here’s how the team work together:

• Customer-obsessed: The team challenges itself to build insurance that its customers actually want, rather than what insurers simply want to sell.
• Curious & supportive: The team collaborates across disciplines to find creative solutions to complex problems in a safe and supportive environment.
• Motivated & humble: The team is motivated, fast-paced and highly autonomous. We’re humble and make sure to celebrate wins and have fun along the way.
• Entrepreneurial & growth-minded: The environment is ideal for someone who thrives on taking full ownership and is ready to roll up their sleeves and build.

As a Senior Commercial Insurance Broker, you will be a founding member of our new insurance venture, responsible for providing expert insurance advice to SMEs, coaching junior team members, and building a modern, customer-first insurance experience.

In this role, you will

• Deliver a seamless insurance experience by blending cutting-edge technology with deep technical product knowledge, drawing on your expertise to improve processes and enhance customer satisfaction.
• Advise on all lines of commercial insurance, handling more complex placements and managing the new business and renewals pipelines to ensure all opportunities are maximised and managed in a timely way.
• Navigate the insurance market leveraging the Acturis platform and open-market relationships.
• Champion clear, professional communication via phone and email, speaking directly to our customers in plain English.
• Drive innovation by translating customer feedback into actionable insights for our product roadmap.
• Comply with internal standards and FCA regulations to ensure good customer outcomes.

Essential:

• Proven track record of at least 5 years' experience as a commercial insurance broker.
• Technical expertise in handling all lines of commercial insurance for SMEs.
• A high-energy, resilient, and results-oriented personality that thrives on achieving goals. You have sharp problem-solving instincts and a "can-do" mindset.
• Exceptional organisation and communication skills, and a proactive approach to relationship management.
• Ability to thrive in a fast-moving environment, make swift decisions, and remove unnecessary friction for our customers.

Bonus:

• Insurance qualifications (Diploma in Insurance, etc.)
• Experience using Acturis and/or Hub Spot

At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value thought and skill diversity, and encourage you to explore new areas of interest to help us innovate and improve our products and services.

We put a lot of effort into making iwoca a great place to work:

• Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks.
• Events and community-led groups, including running groups, padel, and…