Claims Adjuster - Casualty Claims

Why join us?

DWF is seeking a Claims Adjuster to join our Corporate Claims team.

The Corporate Risk team acts for a number of well‑known corporate clients, providing high‑quality advice across a wide range of high‑value and complex matters. This offers an interesting and rewarding portfolio of cases and an excellent opportunity to develop your expertise within a leading professional services environment.

As a Claims Adjuster, you will be responsible for managing and progressing a Casualty caseload, to effective and satisfactory conclusions for DWF’s corporate clients. This is a key role, focused on delivering timely and accurate claim resolutions while providing an exceptional level of service to both corporate clients and insurer partners.

You can expect to receive exposure to a variety of matters, from minor injury accidents to more complex accidents and procedural issues. You will be working with current and new Corporate clients, and their insurers and brokers, so will have a significant amount of client exposure.

The role is hybrid, with office attendance required in Leeds a minimum of 1 day per week.

• Day-to-day handling of a portfolio comprising Casualty claims, including coverage analysis, investigation, evaluation, reserving and settlement, in accordance with Global Claims Handling guidelines, service standards and regulations.
• Ensure reserving philosophy is adhered to and reserves booked are in compliance with company protocols.
• Collaborate with Underwriting and Actuarial teams in connection with claim issues, trends, review of reinsurance contract language and service standards.
• Build and maintain relationships with brokers and market peers.
• Monitor trends and developments in Casualty claims and keep underwriters and actuaries up to date.
• Keep up to date with legal developments, i.e. relevant case law; new and developing precedents; changes in legislation that impacts the portfolios.
• Collaborate with members of the Global claims team on common claims and internal processes to ensure consistency.

• Some exposure to claims handling, insurance, legal support, or a similar environment would be preferable.
• Strong attention to detail, with the ability to review and understand information accurately.
• Good organisational skills and the ability to manage multiple tasks with guidance.
• Clear communication skills, both written and verbal, to interact with colleagues and external stakeholders.
• A proactive approach to learning and developing your technical knowledge.
• Ability to work well in a team environment and build positive working relationships.
• Basic commercial awareness and an interest in understanding client needs.
• Comfortable working to deadlines and managing priorities with support.

• Previous and tangible Claims experience, dealing with claims from cradle to grave, preferably including EL/PL & Casualty, but we will also consider applications from those with Motor and other experience.

We are an equal opportunities employer that celebrates diversity, and we are committed to creating an inclusive environment for all.

If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.

Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or a presentation.

DWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.