Claims Handler – Motor & Third Party Property Damage

Claims Handler – Motor & Third Party Property Damage

York / Leeds & Colchester / Essex, United Kingdom | Posted on 05/08/2026

We are recruiting for a Claims Handler – Motor & Third Party Property Damage (TPPD) on behalf of a leading specialist brand in the UK Insurance Market.

The successful candidate willbe responsible for delivering a high standard of claims service across a varied portfolio of Third Party Property Damage and Motor claims.

• Takingreferrals on motor policy coverage and strategy.
• Managinga portfolio of third party property damage claims under public liabilitypolicies with a value up to £100k.
• Demonstratingcustomer focus throughout the claims lifecycle, with evidence of strongstakeholder engagement.
• Managingclaims from first notification to conclusion and for third party claimsfrom pre-litigation through to final hearing or settlement.
• Reviewing and confirming policy coverage position.
• Setting the claim strategy, handling in-house where possible and implementingclaim prevention strategies.
• Selecting,instructing and managing law firms and other experts where necessaryincluding proactive indemnity and costs management.
• Liaisingand negotiating with clients, brokers, claimants and theirrepresentatives, including attending mediations, JSMs and court hearing.
• Identifyingfraudulent claims and opportunities for recovery from third parties withclear evidence of strategic claims handling.
• Developing and managing relationships with key internal and external stakeholders.
• Takingreferrals from delegated authority partners on coverage, strategy andreallocation to the internal claims team.
• Obtainingor a willingness to obtain professional qualifications; CII, CILex or equivalent.

• Experience in handling Motor Claims, with a particular emphasis on policy coverageexperience, as an insurance claims handler or within a TPA / D elegated Authority or law firm.
• Specialinvestigation/ fraud experience in motor claims is advantageous.
• Previous experience in handling third party property damage claims under PLpolicies is advantageous.
• Experience managing claims end-to-end, including instruction of solicitors and oversight of claim strategy.
• Sound understanding of pre-action protocols and civil litigation.
• Demonstrable experience applying policy wording and assessing coverage/liability.
• Background in insurance claims handling or a legal environment.
• Strong organisational skills with the ability to manage multiple claims and prioritise effectively under pressure.
• Experience working with multiple stakeholders.

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