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Senior Escalations Engineer – SaaS Networking & Support
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-07-29
Listing for:
Tailscale
Full Time
position Listed on 2026-07-29
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Tailscale is hiring a Senior Customer Support Engineer (Tier
3) to own escalations and drive resolution for complex issues. You’ll work with Support and Engineering to turn customer-reported problems into actionable engineering handoffs.
In this remote-first role, you’ll lead investigations, gather logs, and build reproducible test cases. You’ll communicate clearly with customers and engineers while helping drive product improvements across teams.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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