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SaaS Support Technician, Level 2 — Onsite
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-09-03
Listing for:
Singapore Post
Full Time
position Listed on 2026-09-03
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Simpro Software in Leeds is seeking a Level 2 Customer Support Technician to resolve escalated technical issues in a fast-paced SaaS environment. You’ll own cases end-to-end, troubleshoot with autonomy, and mentor Level 1 colleagues while contributing to a growing knowledge base.
This role requires strong problem-solving, a customer-centric approach, and ability to work across global time zones. You’ll document steps, collaborate with internal teams, and help drive continuous improvement in
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