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Case Officer: Complaints & Investigations; Hybrid

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Maximus
Full Time position
Listed on 2026-10-12
Job specializations:
  • Law/Legal
  • Government
Salary/Wage Range or Industry Benchmark: 27000 - 32000 GBP Yearly GBP 27000.00 32000.00 YEAR
Job Description & How to Apply Below

Maximus is hiring a Case Officer in Leeds for a hands-on, client‑facing administrative role. You will manage cases end-to-end, draft correspondence, and liaise with healthcare professionals and agencies.

The role is hybrid, 50/50 between office and home, with strong emphasis on accuracy, FOI responses, and timely case closure. Required skills include drafting, excellent written and verbal communication, and the ability to handle distressed claimants with empathy.

Join us at Maximus as our next Case Officer:
Complaints & Investigations (Hybrid) in Leeds, England, United Kingdom.

We are currently recruiting a Case Officer:
Complaints & Investigations (Hybrid) for our team in Leeds, England, United Kingdom.

This is an excellent opportunity to take on the Case Officer:
Complaints & Investigations (Hybrid) role at Maximus.

As a Case Officer:
Complaints & Investigations (Hybrid), you will play an important part at Maximus in Leeds, England, United Kingdom.

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