Order Management Coordinator

About Us

Shark Ninja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.

At Shark Ninja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

We’re looking for a motivated, detail-driven individual to join our fast-paced Order Management team supporting our EMEA growth. This is an ideal opportunity for someone early in their career who’s keen to build experience in supply chain operations, logistics and customer service—with support to grow, learn, and make an impact from day one.

Shark Ninja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja
, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

At Shark Ninja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

We’re looking for a motivated, detail-driven individual to join our fast-paced Order Management team supporting our EMEA growth. This is an ideal opportunity for someone early in their career who’s keen to build experience in supply chain operations, logistics and customer service—with support to grow, learn, and make an impact from day one.

As an Order Management Coordinator, you’ll play a key role in ensuring sales orders are processed smoothly, products are delivered on time, and our customers—both internal and external—receive best-in-class service. You’ll liaise with freight and logistics providers, retailers, and internal teams to track and fulfil orders across the EMEA region.

You’ll gain hands-on experience across:

• Processing and tracking sales and purchase orders
• Validating pricing, availability and delivery timelines
• Managing relationships with third-party logistics (3PL) and freight partners
• Coordinating customer shipments and monitoring supply chain activity
• Resolving discrepancies and improving processes
• Producing reports and supporting wider operational projects

Some previous work experience—whether in a placement year, internship, or entry-level role is ideal, especially if you’ve touched on logistics, operations or customer service. But more important is your mindset: curiosity, accuracy, energy, and a desire to get stuck in.

• Strong Excel and general IT skills, ERP experience is a bonus
• Great attention to detail and problem-solving mindset
• Excellent organisation and multitasking ability
• A team player who thrives in a fast-moving environment
• Proactive communicator, comfortable working with a wide range of stakeholders
• Willingness to learn and grow with us

At Shark Ninja, we don’t just raise the bar—we push past it every single day.
Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

We offer competitive health insurance, retirement…