Operations Co-ordinator

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Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand! Merging science and innovation, with luxury beauty and style; ghd combines cutting edge technologies and beautiful designs to create the most technically advanced hair tools in the world.

ghd tools deliver “safer for hair” heat styling that have become an essential part of the daily lives of professional hair stylists and consumers globally

Responsible for supporting the UK operational logistics requirements, ensuring the smooth transfer of stock from Kitting House through to the UK warehouse and the onward distribution to retail, salon and e-commerce customers.

This role will be based in our Leeds office, and we offer a hybrid working pattern of 3 days in the office and 2 days WFH.

Ensure stock is transferred from UK Kitting house into the 3PL in a timely fashion to enable maximum availability maintaining optimum stock holding levels

Ensure goods receipts are processed in accordance with the appropriate 3PL KPI’s, ensure that corresponding stock transfers are completed

Ensure all stock being re-integrated as a result of returns processing is completed in an accurate & timely manner

Ensure all stock in “error” statuses within the 3PL is resolved and made available as quickly as possible

Review and monitor the back-order report at the 3PL and cancel or transfer orders to appropriate SKU’s to allow order completion

Review and monitor stock availability, including availability of stock for forward order dates

Manage any quarantine requirements within the 3PL & any release from quarantine

Review and manage accordingly virtual warehouses

Review and monitor slow moving & obsolete stock within the 3

PLReview and analyse stock reconciliations for the 3PL monthly

Ensure that all wall-to-wall / perpetual inventory stocktake requirements within the 3PL are covered and conducted in line with expectation

Knowledge of UK Road Haulage networks Experience of dealing with logistics providers & ability to understand networks

Experience with in a fast-moving, international consumer business (Experience in e-commerce distribution would be ideal)
Ability to work autonomously, plan and organise own workload and to work within timescales / tight deadlines

Enthusiastic and hands-on style, capable of resolving day-to-day issues.

Ability to look at existing processes and drive service improvements

Adopts a continuous improvement approach

We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values. Collaborative – We work together to create the extraordinary

Creative – We foster creativity & excellence to create value for our brands and business

Courageous – We are agile, entrepreneurial & we own our future Connected – We stay connected and ensure we are always consumer first

Committed – We are responsible for our impact on other & the planet