Senior Project Manager

Role:
Senior Project Manager

Location:

We operate a hybrid schedule, meaning 2-3 days a week in the office based at Thorpe Park, Leeds.

Salary: £60,000 to £65,000, plus extensive benefits

Contract type:
Permanent

Employment type:

Full time

Working hours:

We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!

Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility.

Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

The Senior Project Manager plays a dual role, combining hands‑on delivery of critical strategic projects with responsibility for embedding best practices across the project management function. This individual ensures the successful delivery of complex, cross‑functional initiatives while mentoring and uplifting project delivery standards across the organisation. They are a key enabler of project excellence, governance maturity, and strategic alignment.

Our tech teams keep us running 24/7 to make sure all our patients get world class service. To support that, this role may include participation in an out‑of‑hours rota as required by the business. We operate fair scheduling process as well as additional compensation for all on call periods.

• Occupational sick pay
• Enhanced maternity and paternity pay
• Contributory pension
• Discounted insurance (Aviva)
• Employee discount site
• Discounted gyms (via our blue light card and benefits schemes)
• Employee assistance programme
• In‑house mental health support
• Health and wellbeing initiatives
• Social events throughout the year
• Cycle to work scheme
• Green car scheme*(subject to minimum earnings)
• Registration fees paid (GPhC, NMC, CIPD etc)
• Long service bonus
• Refer a friend bonus
• Blue light card
• Hybrid working
• Commitment to CPD/training
• 25 days annual leave increasing with service
• Annual leave buy and sell scheme
• Discounts & Exclusive offers at The Springs, Leeds
• 25% Discount & health & beauty purchases
• 25% Discount on Pharmacy2U Private Online Doctor Services

• This role leads through doing, taking ownership of complex and strategically significant projects, setting the standard in delivery discipline, governance, and stakeholder engagement. By demonstrating best practice in real project environments, they act as a role model for other Project Managers, building credibility through results and creating a culture of accountability and excellence.
• Lead high‑complexity or strategically important projects through their full lifecycle.
• Translate scope and deliverables into detailed delivery plans, milestones, and measurable outcomes.
• Engage with stakeholders (C‑level, Heads of Department, external partners, SROs and project teams) to translate scope, secure buy‑in, and ensure delivery aligns with business goals.
• Establish and chair project working groups, steering groups, and governance forums.
• Manage budgets (as needed), resources, dependencies, and third‑party suppliers to optimise delivery outcomes.
• Apply structured risk, issue, and change management, ensuring early escalation and mitigation.
• Track and report against KPIs, benefits, and delivery performance using portfolio dashboards.
• Ensure high‑quality project documentation and audit‑ready reporting (plans, risk logs, RAID, post-implementation reviews).
• Drive cross‑team alignment, ensuring Tech, Product, Operations, and external partners are coordinated to critical path timelines.
• Proactively identify and resolve blockers to successful project delivery, escalating where necessary.
• Support business readiness,…