Head of Lettings

Head of Lettings

Location:

Manchester Salary: £40,000 £ 45,000 Commissions Job Type: Full-time, Permanent Are you ready to take the lead in a fast-growing, forward-thinking lettings operation? This is a standout opportunity for an experienced lettings professional to step into a senior leadership role with real influence, autonomy, and impact. With a rapidly expanding residential portfolio across major UK cities, this organisation is entering an exciting new phase of growth and you could be at the heart of it.

The Opportunity As Head of Lettings, you will shape the lettings strategy, lead a high-performing team, and drive commercial success across the portfolio. This role blends leadership, operational excellence, and strategic thinking, making it ideal for someone who thrives in a dynamic, ambitious environment. Youll work closely with Operations, Property Management, Marketing, and Finance to deliver exceptional results while ensuring a seamless experience for both landlords and tenants.

What Youll Be Doing:
Lead & Inspire Motivate, coach, and develop the lettings team Conduct one-to-ones, performance reviews, and ongoing training Build a culture of accountability, professionalism, and customer excellence Support recruitment and onboarding as the team grows Drive Lettings Strategy Develop and execute a lettings strategy aligned with growth targets Monitor market trends to maximise rental income and occupancy Set and improve KPIs including conversions, voids, and renewals Produce performance reports and market insights for senior leadership Champion Customer Experience Act as the senior escalation point for complex landlord and tenant issues Build long-term relationships with landlords, investors, and partners Collaborate with Marketing to boost lead generation and brand visibility Work with Property Management to ensure smooth move-ins and renewals Ensure Compliance & Quality Maintain full compliance with lettings legislation (Right to Rent, AML, deposit protection, consumer law) Uphold strong audit standards across all lettings processes Stay ahead of regulatory changes and implement updates promptly Deliver Commercial Results Drive rental growth and reduce void periods Manage lettings budgets and deliver against income forecasts Support new portfolio acquisitions, lease-ups, and expansion projects As a senior leader, your responsibilities may evolve as the business continues to grow.

What Were Looking For A proven background in lettings management (PRS, BTR, or high-volume agency ideal) Proven ability to lead and develop high-performing teams Strong commercial mindset with a track record of hitting occupancy and income targets Excellent knowledge of lettings legislation and compliance Confident communicator with strong negotiation and stakeholder skills Data-driven, organised, and comfortable in a fast-paced environment ARLA or equivalent qualification preferred Salary & Benefits £40,000 £ 45,000 per year, depending on experience Uncapped commission Yearly Bonus Performance-related commission Full-time, permanent role Mon-Fri 9am-5pm Manchester City Centre-based Pension 28 days holiday Why This Role Stands Out:
Lead a key department with genuine strategic influence Shape the future of a rapidly expanding lettings operation Work in a collaborative, ambitious, and modern environment Real opportunities for career progression as the portfolio grows

How to Apply:

Send your CV to Or call Helen on  This vacancy is being handled by Aspire Recruitment. Due to high application volumes, we will only contact you within 14 days if selected for interview. By applying, you agree to our Privacy Policy and consent to Aspire Recruitment keeping you informed about future opportunities.