Office Manager

Job Title:
Office Manager / Operations Manager

Location:
Southam, Warwickshire (fully office based)

Salary: £40,000

Hours:
Monday to Friday, full time 0830 to 1700 Monday to Thursday and 1600 Friday

We are recruiting an experienced Office Manager / Operations Manager to take day-to-day operational control of a well-established professional services business operating within the financial services sector.

This is a senior, hands-on role for someone who thrives on structure, accountability and responsibility. You will oversee office operations, people, priorities and client workflows, acting as a key point of support to the Managing Director and ensuring the business runs smoothly on a daily basis.

This is not a junior administration position. It requires confidence, maturity, and the ability to manage people and client expectations in a professional, regulated environment.

• Managing the day-to-day running of the office, ensuring work is prioritised and completed to deadlines
• Overseeing and coordinating workloads across the team, setting expectations and following up daily
• Acting as a senior point of contact for clients, ensuring a professional and responsive service
• Liaising with external stakeholders including lawyers, auditors and regulators
• Supporting oversight of compliance related administration processes, including onboarding and documentation
• Addressing issues promptly and professionally, including performance, handovers and accountability
• Identifying problems early and resolving them before they escal,