Supervisory Operating Model Lead

Job title:

Supervisory Operating Model Lead Division:
Supervision, Policy & Competition Department:
Controls, Capabilities & Frameworks

• Salary:
  National (Edinburgh and Leeds) ranging from £60,700 to £80,000 and London from £66,600 to £85,000 (salary offered will be based on skills and experience)
• This role is graded as:
  Lead Associate - Regulatory
• Your recruitment contact is  Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting in the CCF (Controls, Capabilities & Frameworks) directorate, the Frameworks team design, explain, and continuously improve the Supervisory Model — the end‑to‑end approach that guides how every supervisor works to identify and stop harm. An effective Supervisory Model is essential to delivering our objectives and delivering our strategy.

• Design – Build a clear, coherent and well‑structured supervisory approach
• Explain – Help colleagues understand how the model works and apply it with confidence
• Improve – Continuously refine the model so SPC becomes a smarter, more predictable and more effective regulator

• Ensure the model reflects how supervision operates in practice and supports effective, consistent decision‑making
• Identify where processes, tools or guidance create friction or inconsistency — and lead the work to improve them
• Use supervisory insights to ensure the model remains relevant, practical and easy for colleagues to apply, whilst implementing regular improvements into the Supervisory Model
• Prepare clear, concise and evidence‑based recommendations and papers for senior governance forums.
• Present analysis and options to senior stakeholders, helping them understand the operational impact of proposals.
• Represent SPC in cross‑FCA discussions to ensure the Supervisory Model connects well with Authorisations, Enforcement and Technology
• Help colleagues understand the Supervisory Model through guidance, training and practical support, promoting best practice and encouraging a consistent, professional approach to supervision
• Manage and coach a team of associates, supporting performance, wellbeing and development, helping colleagues grow and contribute meaningfully

• Experience working in frontline supervision or a similar regulatory function, with an understanding of how supervision operates day‑to‑day
• Proven stakeholder management skills, including experience engaging senior colleagues
• Prior experience of the FCA’s regulatory tools, priorities and strategy

• Clear written and verbal communication skills, including preparing concise analysis and high‑quality papers
• Experience of breaking down complex problems and identifying clear, practical solutions
• Experience of delivering improvements or change in a regulatory, supervisory or operational environment
• Well‑developed organisational skills, with the ability to prioritise effectively and deliver high‑quality work at pace
• A delivery‑focused approach, with high personal accountability
• Ability to build productive working relationships and work effectively with colleagues at all levels
• Comfortable providing constructive challenge and supporting effective decision‑making
• Ability to support, guide and develop team members through coaching, feedback and direction

• 25 days annual leave plus bank holidays
• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
• Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary
• P…