Operational Risk and Compliance Manager

Operational Risk and Compliance Manager

Company: Insurance / Conveyancing
Location: Leeds
Department: Compliance
Reports to: Head of Compliance

We are seeking an experienced Operational Risk and Compliance Manager to join our team in Leeds. This role will play a key part in overseeing operational risk, compliance, and governance across the business.

• Develop and implement the department business plan in collaboration with the Head of Compliance.
• Manage the risk review process, including quarterly reviews, risk committee meetings, and board reporting.
• Maintain and monitor the ESG framework, ensuring compliance with legal and client requirements.
• Provide guidance on operational risk events and compliance breaches, ensuring regulatory adherence.
• Oversee vendor management and provide training and guidance to internal stakeholders.
• Conduct compliance monitoring reviews and internal audits, producing management information for regulatory and board reporting.
• Maintain the ISO 9001-certified Quality Management System and other relevant certification standards.

• Demonstrated experience in risk management, governance, and controls.
• Knowledge of ISO 9001 frameworks and commercial awareness.
• Strong analytical and problem-solving skills, with practical interpretation of risk and regulatory requirements.
• Excellent interpersonal skills with the ability to communicate effectively at all levels.
• Leadership and team management experience.
• Proficient in Microsoft Word, Excel, Teams, and PowerPoint.
• Able to work independently in a fast-paced environment and take ownership of decisions.

This role offers the opportunity to make a tangible impact on the company’s risk and compliance framework while working closely with senior management.