Customer Experience Team Lead - KPI Coach
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-02-28
Listing for:
Conduent
Full Time
position Listed on 2026-02-28
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading services company in Leeds is seeking an experienced Customer Service Team Leader. You will manage a team of 10-15 agents, deliver coaching, and monitor performance to achieve service excellence. The role supports a transportation client, ensuring high customer service standards. Ideal candidates will demonstrate strong leadership abilities and a passion for developing team skills in a dynamic environment.
Benefits include 33 days of annual leave and various health programs.
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