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Business Management Operations Manager

Senior Leader, Customer Services Model Office

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Lloyds Banking Group
Full Time position
Listed on 2026-03-04
Job specializations:
  • Management
    Business Management, Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading UK financial services company seeks a Senior Manager for its Customer Services Model Office to lead operational optimisation efforts. With a background in financial services, the successful candidate will oversee teams dedicated to improving customer and colleague experiences.

This role offers a hybrid working model, competitive salary, and a chance to influence the future of customer service operations. Applicants should possess strong leadership and change management skills, with experience in business transformation.
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Position Requirements
10+ Years work experience
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