Account Director

IMA is a creative agency that builds brands people want to be part of. We’re looking for a confident and collaborative Account Director to help deliver smart, effective campaigns for some of the world’s biggest consumer brands.

If you’re a natural relationship builder with a sharp eye for detail and a passion for making great work happen, we want to hear from you.

• A chance to develop your career within an award-winning, people-first creative agency.
• A values-led culture where your contribution is recognised and supported.
• Ownership and variety from day one, with the support of a collaborative team.
• The opportunity to lead projects across live campaigns and brand experiences.
• A people-first environment where we challenge, grow, and deliver together.

As an Account Director, you will report to the Business Director. You will have direct management responsibility for specific members of a designated team, ensuring efficient resource allocation for all client deliverables. Your primary focus will be on directing overall account profitability and establishing senior-level client relationships.

• Acting as an inspiring strategic lead for accounts, delivering best-in-class integrated campaigns.
• Establishing and fostering senior-level relationships while adeptly navigating complex corporate structures.
• Developing and executing comprehensive account growth plans to maximize agency influence.
• Playing a key role in pitching, securing, and cultivating new business opportunities to expand the agency portfolio.
• Managing recruitment, performance assessments, and team engagement to ensure a high-performing environment.
• Designing and implementing tailored training programs and clear progression plans for team success.
• Overseeing budget control, financial health, and income forecasting for all aligned accounts.

• Strategic leadership.
• Commercial sharpness.
• Strong organisation across multiple accounts, work streams and teams.
• Pace, visibility, prioritisation and clear communication.
• Managing multiple stakeholders.
• Understanding agency operating models and processes.
• Conflict management and negotiation at senior client level.

We’re curious. We challenge. We commit.

These principles shape how we work — with each other, with clients, and with the world.

We welcome applications from people of all backgrounds, perspectives, and experiences. If this Account Director role sounds like a fit, we’d love to hear from you. Informed by human behaviour. Fuelled by creativity. Connected by data, media and digital. We are IMA.