Head of Quality

Location:
North of England – ideally Yorkshire region / access to M1 corridor

Contract:
Full-time, Permanent

We are well-established care providers with a strong reputation for compassionate, person-centred care. We are now seeking an experienced Group Head of Quality to provide senior leadership across our services and drive excellence in quality, governance, and regulatory compliance.

This is a strategic, influential role, working in close partnership with the Senior Management & Operations Team, supporting and shaping quality at group level.

The Role

As Group Head of Quality, you will:

• Provide senior, group-wide leadership for quality, governance, and compliance.
• Work alongside the Operations and SMT to embed quality into operational and strategic decision-making.
• Lead CQC readiness and inspection activity, supporting services before, during, and after inspection.
• Drive continuous improvement to achieve and sustain Good and Outstanding outcomes.
• Provide assurance to senior leaders and the Board through robust quality reporting and governance.
• Lead and support services requiring improvement with targeted, practical action plans.
• Act as the senior quality and safeguarding lead across the group.
• Champion person-centred, dignified, and compassionate care across all homes.

About You

You will be:

• A senior leader with extensive experience in adult social care (care homes).
• Highly knowledgeable in CQC regulations, inspection frameworks, and governance.
• Experienced in leading quality improvement across multiple services.
• Confident working at SMT / group level, able to both support and professionally challenge.
• Calm, credible, and resilient in high-pressure regulatory environments.
• Passionate about quality, values-led care, and continuous improvement.

Desirable Qualifications (not all essential):

• Health & Social Care Leadership
• Quality Improvement

Audit / Quality Improvement training (e.g. PDSA, Root Cause Analysis, Clinical Audit)

Safeguarding Adults Level 4 or 5

Mental Capacity Act & DoLS / LPS advanced training

Infection Prevention & Control (advanced level)

ISO 9001 / quality management training

Risk management or clinical governance certificates

Clinical Qualification ie. RGN / RMN etc.

What We Offer

• A senior, visible leadership role with real influence.
• Opportunity to shape and lead quality strategy across three respected care providers.
• Competitive salary and benefits package.
• Autonomy, trust, and support from an experienced SMT.
• The chance to make a genuine difference to residents, families, and teams.