Account Director; DM

Our client is one of the leading print management companies in the UK.

The Account Director will have P & L responsibility, and responsibility for the retention and revenue development of all client accounts within the business. You would be required to positively help promote and support the growth of the business, and help create a positive, proactive, “can‑do” team environment.

• Responsible for managing a team, you will need to show:
• Leadership, encouragement, motivation, and delegation to ensure your team’s success
• Ongoing team member development to ensure KPIs are being met
• Encourage a culture of recognition and reward
• Regular updates to the Managing Director, producing reports on team and company performance
• Driving optimum sales performance and customer retention
• Liaising with the Finance team to review budgets vs actuals and implement any necessary changes to ensure profitability and stability for the company
• Endeavour to produce quotations and win orders in line with the company’s gross profit
• Focusing on fantastic client service and always maintaining a good rapport
• All incoming new business enquiries are to be handled and initially spoken to by you, to establish their requirements, introduce the business and offer our client’s solutions
• To introduce our print management specialist to explore the company providing print management opportunities
• Work in unison with colleagues to help achieve the group companies’ overall objectives

• Experience of managing a team in a fast‑paced direct environment
• Direct Mail / Mail fulfilment and postage account management experience
• Knowledge of UK & International postal services and products
• Good working knowledge of printing & mailing machinery capabilities
• Experience of Salesforce desirable but training will be given
• Microsoft Office Package:
  Excel, Outlook, Teams, Word etc

• Communication – strong communication skills with colleagues and clients
• Approachable – being open, transparent, and supportive
• Teamwork – a strong team member, with the ability to communicate at a high level but also willing to assist colleagues to achieve a common goal
• Attention to detail – conscientious and confident in their work
• Can‑do attitude – enthusiastic, motivated, good work ethic, flexibility to tasks and hours of work, desire to learn and accept ownership/responsibility