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Strategic Service Design Leader: Build Capability
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-06-20
Listing for:
Yorkshire Building Society
Full Time
position Listed on 2026-06-20
Job specializations:
-
Management
Healthcare Management
Job Description & How to Apply Below
Yorkshire Building Society is looking for a Senior Manager – Service Design to lead the creation and maturity of a new organizational capability focused on user-centered services. You will set strategic direction, working closely with senior leaders to embed service design as an influential driver for improving member experiences.
The ideal candidate will possess a deep expertise in service design, strong leadership skills, and a passion for applying inclusive design principles role offers competitive benefits, including a 7% bonus and up to 11% pension contribution.
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