Quality Assurance & Standards Officer

Quality Assurance & Standards Officer (Housing)

Location:

Brent (Hybrid working) Rate: £27.81 PAYE / £36.62 Umbrella

Contract:

Immediate start | Ongoing booking until at least December 2026 About the Role We are seeking an experienced Quality Assurance & Standards Officer to join a Local Authority in Brent on a long-term contract. This role is part of an ongoing requirement to support housing quality, compliance, and rent assurance across the borough. You will play a key role in delivering a high-priority housing project focused on rent accuracy, affordability compliance, and valuation consistency across the housing stock.

Key Responsibilities (Initial Project Focus) Undertake a full reconciliation of affordable rent agreements , ensuring compliance and accuracy Confirm Greater London Authority (GLA) approvals for all affordable rent units Review and assess service charges on affordable rented properties , removing or incorporating them into rent levels where appropriate Investigate why certain London Affordable Rent (LAR) properties exceed prescribed rent levels , identifying root causes and implementing corrections Conduct a detailed review of rents across 1,365 properties , identifying overcharges and establishing appropriate repayment/refund processes Validate all rent levels and ensure compliance with relevant policy and frameworks Review and standardise property valuation methodologies across the housing portfolio Lead on valuation rationalisation across circa 7,500 properties , ensuring consistency prior to rent convergence modelling Ongoing Responsibilities Support quality assurance processes across housing services Ensure compliance with housing regulations, rent standards, and internal policies Provide robust data analysis and reporting to inform decision-making Contribute to continuous improvement of housing standards and financial accuracy About You To be successful in this role, you will have:
Proven experience in housing, rents, or property services within a local authority or housing association Strong understanding of affordable rent models, LAR rates, and housing compliance frameworks Experience reviewing service charges, rent structures, and property valuations Strong analytical skills with the ability to interpret large datasets and identify discrepancies Knowledge of GLA requirements and approvals processes (desirable) Excellent attention to detail and ability to manage complex reconciliation exercises What’s on Offer Competitive hourly rate Hybrid working arrangement Immediate start with long-term contract stability Opportunity to lead a high-impact housing quality project If you’re a detail-driven housing professional with strong analytical skills and experience in rent and compliance assurance, we’d love to hear from you.