Area Manager Supported Living

Job Description:

Area Manager Responsible To:
Operations Manager or other Manager as designated by the company Short

Description:

The AM is responsible for delivering Service User centred care; through the efficient operation of a number of Supported housing unit(s) and staff allocated to them in compliance with company processes and procedures.

Specific Duties :

The AM will be specifically responsible for: 1. Maximisation of Service User interests by liaising with internal and external stakeholders; and 2. Development, maintenance and implementation of a person centred care plan for each Service User
3. Personal delivery of physical and mental care to Service Users
4. Safeguarding the rights and dignity of each Service User
5. Routine assessment and communication of Service User development to interested stakeholders
6. Effective control of Service User financials and house budgets
7. Fostering of a positive environment in which Service Users and staff actively engage
8. Regular conduct of open and transparent two-way communication with Service Users and staff
9. Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation 10. Provision of management and supervision to subordinate staff 11. Actively engage in performance and discipline management to maximise staff performance and assure compliance with company procedures 12. Conduct of staff training needs analysis and the co-ordination and delivery of training and professional development to maximise staff competence 13.

Development and implementation of staff-rotas ensuring that appropriate staff cover is available to Service Users 14. Successfully achieving the individual objectives set by the company 15. Attending and actively participating in management reviews 16. Accomplish self-audits and pro-actively engage in external compliance audits 17. Enhancement current operations through continuous improvement Generic Duties:

In addition to specific responsibilities, the AM will also be responsible for ensuring: 1. The maintenance of confidentiality of all information unless otherwise permitted by management
2. Full compliance with companys vision, values,policies and procedures
3. Compliance with legislation and GSCC Code of Conduct as reflected in company procedures
4. Ongoing training and professional development as directed by the company
5. Work in a manner that promotes team work and a collegial environment
6. Active and positive promotion of the companys image and brand
7. Other duties that may be assigned by management

Qualifications:

The following qualification, skills and experience are required for this role: 1. NVQ Level 4 in Leadership and Management in Social Care (or equivalent) with a minimum of two years experience at Assistant Manager or Team Leader level within a care setting; and 3. NVQ Level 3 in Health and Social Care with a minimum of three years experience of care-working
4. Strong living skills that can be transferred to service users ie. shopping, cooking etc. 5. Competence in the use of Microsoft Office and Internet applications
6. Strong English spoken, listening, writing, communication and presentation skills
7. Strong administration skills
8. Full driving license and use of own car to transport Service Users