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Pension Administration Manager
Job in
Leeds, West Yorkshire, LS1 8, England, UK
Listed on 2026-07-15
Listing for:
IPS Group
Full Time
position Listed on 2026-07-15
Job specializations:
-
Management
Administrative Management, Business Administration, Regulatory Compliance Specialist, Risk Manager/Analyst
Job Description & How to Apply Below
- Oversee end-to-end scheme administration (CDC, Superfund, Annual Events)
- Manage complex casework, SLAs, KPIs and complaints
- Run daily contact-centre operations across all channels
- Analyse performance data and drive service improvements
- Lead and develop Team Leaders and wider admin teams
- Act as key contact for trustees, employers and advisers
- Ensure compliance, audit readiness and robust processes
- Support system improvements and workflow optimisation
- Strong occupational pensions administration experience
- Knowledge of DB/DC schemes
- Proven leadership of multi-level teams
- Contact-centre management experience
- Confident stakeholder communicator
- Data-driven, organised and commercially aware
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