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Customer Service Team Leader - Hybrid & Impactful
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-07-19
Listing for:
Leeds City Council
Full Time
position Listed on 2026-07-19
Job specializations:
-
Management
Client Relationship Manager
Job Description & How to Apply Below
Leeds City Council's Contact Centre is recruiting a Team Leader to join our management team at Merrion House, Leeds. You will supervise a team of front line Customer Service Officers and help deliver a high quality local service across multiple channels.
You will lead, coach and empower your team to achieve targets and customer satisfaction, while developing digital skills to promote self‑service. A flexible, hybrid working arrangement is offered within the council.
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