Distribution Centre Team Leader

Manpower is currently seeking an interim Distribution Centre Team Leader, to work with our client who is renowned for over 130 years of commitment to improving global health and well-being, and become an integral part of their fast-paced environment.

The position is based in Tingley, Leeds and compensation for this role is competitive. This is a full-time temporary role to last for 12 months, requiring 37.5 hours per week, Monday to Friday.

We are looking for a motivated and results-driven Distribution Team Leader to join our fast-paced outbound operation. In this critical role, you will lead a team responsible for ensuring the accurate and timely fulfilment of medical device orders that directly impact patient care.

This is more than a logistics role - it is about delivering for patients and customers, every time. You will play a key role in driving service excellence, ensuring high-quality standards, and building a high-performing team culture.

• Lead and manage a team to ensure all outbound orders are fulfilled accurately and within agreed service level agreements (SLAs).
• Prioritise and manage patient-critical orders with a strong sense of urgency and accountability.
• Monitor daily performance against key KPIs including SLA adherence, quality, and productivity.
• Drive a "right first time" approach, ensuring high standards of quality and compliance at all times.
• Act quickly to identify and resolve operational issues, minimising risk to service and customer delivery.
• Analyse performance data, conduct root cause analysis, and implement effective improvement actions.
• Champion a culture of continuous improvement, identifying opportunities to enhance processes and efficiency.
• Work cross-functionally with teams such as Customer Service, Quality, and Transport to deliver seamless operations.
• Inspire, coach, and develop team members to achieve their full potential.
• Deliver clear performance management, including regular feedback, 1:1s, and development planning.
• Ensure compliance and quality standards are met
• Foster a positive, inclusive, and high-performance culture aligned to company values
• Recognise and reward strong performance while constructively addressing performance gaps.
• Encourage open communication, teamwork, and a proactive problem-solving mindset.

• Proven experience leading a team in a fast-paced operational or distribution environment.
• Good understanding of the objectives of distribution and how they fit into the wider context.
• Strong focus on customer service, quality, and delivery performance.
• Excellent communication and stakeholder management skills.
• Analytical mindset with the ability to interpret performance data and drive improvements.
• Demonstrated ability to coach, develop, and engage teams.
• A proactive, solutions-focused approach with strong problem-solving capabilities.
• Continuous improvement mindset and ability to adapt in a dynamic environment.