Deputy Manager Operations Control

The Operations Control Centre (OCC) within is one of the busiest areas to work within the company. It’s open 24 hours a day, 7 days a week, 365 days of the year!

This is the area of the business where the decisions made have a direct impact on our Customers, Aircraft and Colleagues. With this comes a lot of responsibility but also a lot of pride.

If you want a role where no 2 days will be the same and to be involved in an area that has arguably the biggest impact on our day to day flying programme, then our Operations Control Centre is the place you want to be! This is a rare opportunity to help shape the future of Operations Control within a fast-paced airline environment.

Join us! We’ve an exciting new opportunity for our Operations Control Deputy Manager to join us. Created as part of the continued evolution and strengthening of our OCC leadership structure, this role will sit at the heart of operational decision-making, resilience, and performance.

As our Operations Control Deputy Manager, you’ll have access to a wide range of benefits including:

• Management Bonus Scheme
• Colleague discounts on flights Jet2holidays
• Contributory pension scheme

At and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.

• Deputise for the Operations Control Manager, supporting departmental leadership and operational decision-making.
• Support the safe, compliant, and efficient delivery of Operations Control activities, including escalation management during disruption.
• Provide leadership, coaching, and development support to Operations Control Duty Managers.
• Lead projects and continuous improvement initiatives across the OCC.
• Monitor operational performance, compliance, and safety standards, promoting a strong Just Culture ethos.
• Act as a key interface across the wider OCC and provide operational recommendations to senior management.
• Support onboarding, competence management, and succession planning within the team.
• Office-based (Monday to Friday) at Low Fare Finder House, Yeadon
  , with occasional operational shift and on-call cover.

• Previous experience within an airline Operations Control / OCC environment is preferred.
• Strong operational decision-making capability under pressure.
• Experience leading, coaching, or developing operational teams.
• Excellent communication and stakeholder management skills.
• A proactive, improvement-focused mindset.
• A collaborative leadership style with a strong focus on safety and compliance.

Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays
, your potential has no limits. Apply today and let your career take flight!