P&P Senior Change Delivery Manager in Change Delivery, Central Operations

Location:

Leeds and London

We are looking for a high-calibre individual with a strong background in change and project delivery to assume key roles in an extensive portfolio of work. Our Senior Change Delivery Managers are responsible for leading projects and the associated business change activities. They have primary responsibility for successful delivery of the required outcomes, including the establishment of appropriate governance and assurance, monitoring progress, managing risks, issues and dependencies and ensuring business readiness for change.

You will have a key role, working closely with the Business Sponsor from developing the Business Case through to ensuring that all business outcomes are achieved. You will relish working in a complex environment, with diverse groups of stakeholders.

This is a people management role, directly responsible for day to day management of a project team and matrix managing a range of internal and vendor resources. You will develop your multi-disciplinary team through sharing information effectively, coaching and communicating a clear vision to ensure that your team is productive, engaged and motivated to deliver the area's aims - ensuring the end to end leadership of business change.

Number of direct reports: 3 to 6

You will take ownership of a diverse portfolio of technical products and components and lead the definition of the agile way of working for the project. You will work closely with Agile product and development teams to deliver on the product roadmaps, driving new products and features.

The jobholder will report into a Portfolio Manager or Senior Programme Manager within the Projects and Programmes team.

The Senior Change Delivery Manager must be able to develop and maintain effective working relationships with senior managers, the programme office, the wider project and portfolio teams, and various third parties.

• Driving to align all functions, groups and factions of the organisation inside and outside of technology to drive coordination and collaboration into projects
• Project Planning – From planning work, in MSP and Jira, down to managing the weekly workload of the teams. Working with either direct team using Agile Scrums, to vendor teams where SOWs are defined and managed.
• Reporting - reporting to control and programme boards of progress and managing a wide range of stakeholders.
• Workshops – able to facilitate and manage various workshops from design through requirements, to release.
• Stakeholder management – working within a complex programme, liaising with other snr PMS to meet interdependencies and ensure the programme releases meet scope, quality, cost and time. .
• Resource management – ensuring the hours and forecast for all project work accurately and critical resources outlined to be able to forecast. Accurate demand rolling wave no less than 6 months hence. Critical resources are identified, requested and managed to the correct level of visibility to ensure engagement
• Risk management and governance - carried out at an advanced level. Forward plans are created to the end of the programme, with risks and appropriate mitigations / contingencies raised against all necessary deliverables.
• Benefits management – the true impact of the project and change is mapped and the stakeholder coalition is built and coached to fully champion, deliver and deploy within our customers and BAU teams the impact and benefit of the project
• Project change – any movement in the plan is fully impacted, defined and the appropriate change management tasks and deliverables are performed and used

The SCDM must be able to develop and maintain effective working relationships with senior managers, the programme office, the wider project and portfolio teams, and various third parties.

• Business Case – Lead the development of the Business Case, alignment with senior stakeholders and agreement through the Project Board.
• Planning – Ensure robust planning and appropriate delivery methodology, tracking and review.
• Communications…