Area Manager, Management Operations Management

Area Manager – Food-to-Go / Bakery (Please note that only candidates with food to do / coffee house / bakery experience will be considered) About the company! Family business built on quality, craftsmanship and community.

Our values of Respect, Heritage, Innovation, Integrity, Sustainability and Excellence shape how we work, how we support our people and how we deliver quality for our customers every day. Your Opportunity As an Area Manager, you will play a key role in driving the success of our retail estate by leading performance, developing Retail Managers and ensuring every location delivers an exceptional customer experience.

You will have responsibility for supporting multiple stores across your area, combining commercial focus with strong people leadership to achieve sustainable growth. This is an opportunity for an experienced retail leader who enjoys developing others, improving performance and creating a culture where teams can thrive. You will be a key link between our stores and the wider business, turning strategy into action and helping shape the future success of the company.

What You’ll Learn & Contribute You will have the opportunity to:
• Lead through others by coaching and developing Retail Managers to build confident, capable and high-performing teams.
• Drive commercial success by analysing performance, identifying opportunities and delivering sales growth across your area.
• Shape operational excellence by ensuring consistent standards, improving ways of working and creating outstanding customer experiences. Through this experience, you will develop:
Strategic Leadership Capability The ability to influence performance across a wider business area, develop leaders and deliver long-term results. Commercial Expertise A strong understanding of sales growth, customer behaviour, KPIs and how effective leadership drives business performance. Change & Improvement Skills The ability to identify opportunities, implement improvements and inspire teams through periods of growth and change. How You’ll Make an Impact Your leadership will directly contribute to:
• Delivering outstanding customer experiences across all stores within your area
• Developing Retail Managers and creating a strong leadership pipeline
• Achieving sales growth and improving commercial performance
• Maintaining consistent brand standards and operational excellence
• Supporting safe, compliant and efficient store operations
• Identifying opportunities that improve customer loyalty, colleague engagement and business results Your Development Journey At our company, our leaders play an important role in shaping our future.

As an Area Manager, you will continue to develop your capability in:
• Leading and influencing managers across multiple locations
• Driving commercial performance through data and insights
• Coaching leaders to achieve their potential
• Delivering strategic initiatives across the retail estate
• Creating consistent customer and colleague experiences This role provides the opportunity to progress into wider senior leadership positions within retail operations and the wider business.

What You’ll Bring We are looking for someone who:
• Has experience leading multiple retail locations or a significant retail operation
• Enjoys developing managers and building strong leadership teams
• Has a proven track record of delivering commercial results
• Is customer-focused and passionate about operational excellence
• Uses data and insight to make informed decisions
• Is confident influencing others and creating positive change
• Is organised, proactive and able to manage competing priorities Skills & Experience You may already have experience in:
• Area management, multi-site retail or food-to-go leadership
• Coaching and developing Retail Managers
• Managing sales performance and operational KPIs
• Improving customer experience and loyalty
• Maintaining food safety, hygiene and health & safety standards
• Leading teams through business improvements and growth You do not need to have everything already, we value leadership mindset, commercial thinking and commitment to doing your best. Why join this amazing business?? A proud family business with nearly 100 years of heritage

The opportunity to influence the success of a growing retail estateA leadership role with significant impact and responsibilityA supportive environment where ideas and improvements are valued

Opportunities to develop and progress your careerA workplace built on respect, integrity and excellenceA business built on strong values and continuous improvement We look forward to seeing your CV