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Customer Service Team Manager
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-08-29
Listing for:
Everi, Inc.
Contract
position Listed on 2026-08-29
Job specializations:
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Management
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Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Evri Group in Morley, UK, is hiring a Customer Service Team Manager for a 12-month fixed-term contract. You will lead a team of around 15 Advisors, coaching them to deliver fast, empathetic support across channels. The role focuses on coaching, data-driven improvement, and building a high-performing culture. You'll champion brilliant basics, manage attendance and performance, and collaborate with CS, IT and Process Improvement to reduce escalations and improve customer outcomes.
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