Group Aftersales Manager

Leeds, United Kingdom | Posted on 28/08/2026

• Salary Highly competitive
  - To be discussed at interview stage
• City Leeds
• Province West Yorkshire
• Country United Kingdom
• Postal Code LS10 1DY

Location: Yorkshire & Surrounding Areas (Field Based Across Group Sites)

Salary: Competitive Package + Company Car + Benefits

At

D. M. Keith, our aftersales operation continues to go from strength to strength.

As a result of sustained growth, increasing manufacturer representation, and our continued commitment to investing in our people and customer experience, we are seeking to appoint an additional Group Aftersales Manager to join our senior leadership team.

We are not replacing an existing position. We are creating an additional Group Aftersales Manager role because our aftersales business has grown to the point where we want to provide even greater support to our dealership teams and customers.

Working alongside our existing Group Aftersales Manager and the Group Aftersales Director, this newly created position represents a significant investment in the future of our aftersales operation.

The purpose of the role is simple: to provide additional leadership, coaching and operational support to our dealership teams, helping drive consistency, share best practice, improve performance and ultimately deliver an outstanding customer experience across every

D. M. Keith location.

If you are passionate about developing people, driving operational excellence and helping teams perform at their very best, this is a rare opportunity to make a genuine impact within one of the UK's most successful family-owned automotive groups.

The continuing growth and success of our aftersales business has created the opportunity to further strengthen our leadership structure.

We are not replacing someone. We are investing in an additional Group Aftersales Manager because we recognise that great teams require great support.

Rather than increasing central administration, we have chosen to invest directly in operational leadership, creating a second Group Aftersales Manager position to work alongside our existing leadership team.

This additional role will enable us to:

• Provide greater support to our Aftersales Managers, Service Managers and Parts Managers.
• Increase the frequency and quality of on-site coaching, development and operational reviews.
• Share best practice more effectively across the Group.
• Improve consistency in customer experience across all locations.
• Accelerate performance improvement initiatives.
• Support future growth plans and manufacturer requirements.
• Strengthen succession planning and leadership development across our Aftersales teams.

This role has been created because we believe that investing in our people is the most effective way to continue improving the experience we deliver to our customers.

Reporting to the Group Aftersales Director and working alongside an established Group Aftersales Manager, you will play a key role in supporting dealerships across Yorkshire and Lincolnshire.

You will work closely with Dealer Principals, Aftersales Managers, Service Managers and Parts Managers to drive operational excellence, improve customer satisfaction and maximise business performance.

This is a highly visible, hands-on role focused on developing people, supporting sites and embedding best practice across the business.

You will become a trusted advisor to our operational teams, helping identify opportunities, remove barriers to success and implement sustainable improvements that benefit both our customers and our business.

• Coac…