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Italian-Speaking CX Team Lead - Drive Player Support

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: tombola
Full Time position
Listed on 2026-09-05
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Italian Speaking
Salary/Wage Range or Industry Benchmark: 32000 - 42000 GBP Yearly GBP 32000.00 42000.00 YEAR
Job Description & How to Apply Below

tombola in the UK is seeking an Italian-speaking Customer Service Team Leader to guide our Italian team and shape how we deliver brilliant experiences to players. You will lead, coach and motivate a team of advisors, ensuring consistency and a supportive environment, while partnering with Product and Tech to reflect customer voice in what we build.

Reporting to the Customer Service Operations Manager, you’ll drive day-to-day operations, manage performance through reviews and dashboards, and play

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