Senior Engineering Manager

About Waystone

Waystone is a leading asset-servicing solutions provider of institutional governance, administration, risk and compliance services to financial institutions. With over 25 years’ experience and a comprehensive range of specialist services to its name, Waystone helps our clients structure, operate and grow through our expertise, innovation and digitisation, backed by the operational scale to support global expansion

Reporting to the Director of Architecture, Engineering and AI, the Senior Engineering Manager will be vital to the success of the architecture, engineering and AI pillar. The role owns and runs the software factory: the engineering capability that takes defined solutions and turns them into production-ready, assured software. Upstream functions own the what and the why, shaping opportunities and defining solutions to the point they can be handed over;

this role owns everything from that handover to a production-ready package: building the agreed design, testing and assuring it, and the standards and capacity that make delivery predictable.

The Senior Engineering Manager is the named receiving owner for work entering the factory and the accountable leader for engineering throughput, quality and standards across the function. The factory serves two channels of demand: enterprise change, providing the build capability that enterprise change work streams draw on, and a managed business-as-usual channel spanning small change, defects and maintenance. The role also owns the engineering toolchain on which the factory runs, from source control through to the production-ready package.

A core focus of the role is building a high-performance engineering culture, embedding AI-first and automation-first ways of working into the factory, and doing so within the control standards expected of a regulated financial services environment.

• Own the build lifecycle, taking qualified, defined initiatives and converting them through development and testing into an assured, production-ready package on a predictable cadence, handed over cleanly for verification and release.
• Own engineering capacity, sequencing and throughput, ensuring the function has the capability and headroom to deliver the committed roadmap.
• Provide the technical leadership and delivery capacity that enables delivery leads and project managers to get initiatives out of the door, bringing technical strength to the delivery work streams and translating outcome intent into deliverable engineering work.
• Serve the enterprise change portfolio, providing the build capability that enterprise change work streams draw on, and work in close partnership with the Head of Enterprise Change and delivery leads to ensure each workstream has the right engineering resource at the right time.
• Own the business-as-usual demand channel alongside enterprise change, running a managed intake across its three sources: small change, defects and maintenance.
• Deliver small change: requests that fall below the agreed enterprise change threshold, handled through a proportionate but controlled route so smaller demands move quickly without escaping governance.
• Own defect intake and triage, applying rigour at the point of entry so that reported defects are validated as genuine, and new requirements arriving under the guise of a failure are identified and routed to the appropriate demand channel.
• Own the maintenance workload: internally driven improvement and the engineering response to emerging obligations, such as framework deprecation or an identified package vulnerability, keeping the estate current, supportable and secure.
• Apply the solution archetypes and patterns set by architecture, working with the…