Ass't Operations Manager - North

Assistant Operations Manager – North West and Yorkshire
£28,000 - £30,000 pa

We are currently looking for an Assistant Operations Manager to support our Operations Team in providing traffic and/or parking management services at iconic venues and high-profile events in the North West and Yorkshire.

The ideal candidate will be an ambitious individual, eager to take the next, or possibly the first, step in their operational management career; will thrive in working in an outside environment, in a fast-paced, exciting and dynamic sector; and will take pride in delivering an excellent service. Weekend working is likely to be a regular requirement, particularly over the Spring and Summer period.

This is a permanent role.

A full job description is available on request.

• Supporting the Operations Managers, who are responsible for ensuring that all aspects of the operation are carried out in a safe manner at all times, in planning and delivering the required event services
• Managing event day delivery either solo (if required), or are part of a wider operational management team at our larger deployments.
• Cascading information to the frontline staff and the on-site operational teams, ensuring that all statutory and Company information and policies are communicated, acted upon and implemented in full
• Provide excellent customer service for visitors, customers, external agencies and internal customers through planning and staff training
• Develop and nurture strong, effective, professional relationships with clients and other key operational contacts to ensure that their expectations of CSP are being met at all times
• Identifying further commercial opportunities for CSP additional services

• You will have previous experience of effective team management delivered through a casual / zero hours workforce
• Operational / facilities management experience in providing multiple services, ideally within the events industry
• Successful supervision of multiple services and small teams
• The ability to prioritise, be proactive, take the initiative and work to deadlines
• The ability to communicate with clients, managers and staff at all levels
• A valid UK Driving Licence

• Working 5 days out of 7, as required operationally
• Up to 25 days’ holiday (pro-rata – after qualifying service) plus Bank/Public Holidays
• Pension scheme with excellent employer contribution
• Private Medical Insurance (after a qualifying period)
• Life insurance at 4x salary
• Access to salary sacrifice schemes
• A range of valuable medical and practical support services through an external Employee Assistance provider

CSP stands for The Combined Services Provider. It also stands for Caring, Safe, Professional, representing our Values. We specialise in providing services to venues and static sites including Car Parking, Internal and External Traffic Management, HVM (Hostile Vehicle Mitigation) solutions, Security, Stewarding, Cash & Audit and Consultancy services. Whilst our range of services has grown, Car Parking/Traffic Management, HVM, and Security/Stewarding represent our core areas of expertise.

Salary: £28,000 – £30,000 pa

Location:

North West and Yorkshire