Regional Operations Manager; BMS

Regional Operations Manager (BMS)
UK
- West Yorkshire
- Leeds
65,000 + Business use vehicle

Brief

Regional Operations Manager needed for a large, well-known Facilities Management organisation based in Leeds who are looking to employ an experienced and well-rounded Regional Operations Manager that takes pride in their work with an in-depth knowledge of Digital Services (Digital & Energy), contract reviews and operational delivery of contract KPI's and finances.

The successful candidate would need to have the relevant qualifications i.e. Degree level education, or Qualified and experienced trade (electrotechnical) alongside a keen interest in of BMS and digital services. If you have experience or exposure to Trend, Tridium, Siemens etc. that would be a plus!

This Regional Operations Manager role sits within Digital Services (Digital & Energy) and is responsible for all elements of BMS and digital service within their portfolio. This role is there to ensure our teams are managed efficiently to provide an effective and high-quality technical service to customers and colleagues. Our Managers continually review team performance, contracts, growth opportunities & innovation while ensuring customer satisfaction in line with SLAs.

Contracts in each portfolio include:

Hospitals Schools Government  Buildings Office and Retail Spaces Benefits Salary : 55,000 - 60,000 per annum 5% bonus

Company Shares Company Car Private Healthcare (Single use)
Private GP Consultations
25 days annual leave (+ public holidays)
Life Cover equivalent to 2 times annual salary

Employee discount shopping schemes on major brands and retailers

Gym membership discounts Cycle to work scheme Holiday purchase scheme2 corporate social responsibility days per year Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

Attractive Employee Referral Rewards Scheme Access to our growing employee networks
24/7 Employee Assistance Program and access to mental wellbeing appWhat the role entails:

Some of the main duties of the Regional Operations Manager will include:

Responsibility for digital service provision across all sites in their portfolio

Day to Day Management of BMS Service Engineers and Service Partners (approx. 15-20 persons)
Managing specialist subcontractors

Regular contract reviews with customers and senior clients, upselling services where possible

Excellent commercial acumen, understanding of KPIs & strong history of successfully delivery contracts

Technical, Finance, Commercial understanding and awareness

Operational delivery of contract KPI's - meeting SLAsManagement of statutory, legal, safety and contract compliance standards

Stakeholder engagement and liaising with PMOP&L responsibility between 1m - 3mTravelling to all sites in the portfolio to undertake service reviews, safety visits and meet teams

Ensuring engineers work efficiently, that tasks are planned efficiently to balance all work types while meeting SLAs for attendance

Ensuring our teams meet the required training and operational quality standards

Compliance with financial processes and meeting budget targets

Setting and reviewing team objectives to ensure teams are aligned to company strategic goals

Actively participates in securing new growth opportunities and secures new contracts in line with targets

What experience you need to be the successful Regional Operations Manager:

Degree level education, or, Qualified and experienced trade (electrotechnical)
Relevant, evidencable work experience to a similar level

Must be able to obtain and retain SC/CTC clearance

Experience of managing self-delivered and subcontracted BMS services on a large scale

Thorough working knowledge of the BMS industry and…