Resilience and Response Manager, Specialist Operational Risk

The Bank of England plays a central role in safeguarding the stability of the United Kingdom's financial system. Within the Supervisory Risk Specialists (SRS) Directorate, the Sector Resilience Division is responsible for helping ensure the sector can withstand, respond to and recover from major operational disruption.

We work at the heart of the UK's financial resilience ecosystem. We bring together financial institutions, authorities, and sector bodies to strengthen preparedness for emerging threats. We also coordinate collective responses during crises. Our work spans operational and cyber resilience, technology and third-party risk, incident management, and sector-wide exercising.

This is a unique opportunity to join a high-profile team operating at the intersection of policy, resilience and crisis response. Successful candidates will help shape the resilience of the financial sector and play a key role in the Bank's response to major operational incidents affecting financial stability.

We are seeking an experienced and motivated Sector Resilience and Response Manager to join the Sector Resilience Division. This exciting leadership role requires a strong background in incident response, crisis management, and operational resilience. The goal is to deliver significant improvements to the UK financial sector's stability.

The role combines strategic capability development with hands‑on leadership during incidents. You will maintain and evolve the Bank's key authorities and frameworks for sector response. You will also help develop future resilience capabilities across the financial sector.

Alongside a wider team of resilience and response specialists, you will manage and develop two direct reports. You will craft an inclusive and encouraging environment that fosters high performance, development, and wellbeing.

Key responsibilities include:

• Lead the maintenance, improvement, and implementation of the Bank's key sector‑level incident response frameworks. These include the Authorities Response Framework (ARF) and the Cross Market Business Continuity Group (CMBCG).
• Ensure these frameworks remain effective, credible and aligned to the evolving threat landscape.
• Develop and maintain strong relationships across firms, authorities and other critical stakeholders to support effective preparedness and response arrangements.
• Coordinate contingency planning, preparedness and readiness activities that enable rapid and effective sector‑wide responses to operational disruption.
• Provide leadership and subject matter expertise during live incidents affecting financial institutions across the UK, supporting the Bank's crisis management and coordination objectives.
• Identify lessons from incidents, exercises and emerging risks and translate these into improvements to sector response arrangements.

• Lead a strategic pillar of the Cross Market Operational Resilience Group (CMORG), working with public and private sector stakeholders to design, develop and deliver resilience initiatives that strengthen the sector's preparedness.
• Find opportunities to improve sector resilience capabilities in areas such as operational and cyber resilience, technology and third-party risk, and crisis management.
• Contribute to the development and delivery of sector‑wide exercises, workshops and capability‑building activities.
• Help shape the future resilience agenda for the sector by contributing to policy development, strategic thinking and industry engagement.
• Build strong partnerships with firms, infrastructure providers, industry groups and public authorities to drive collective resilience…