Senior Account Manager

Agency:
Olixir Job Function:
Account Management and Growth Job Subfunction:
Account Management

Job Description:

Senior Account Manager - Olixir

Who are we? OLIXIR is a next‑generation healthcare agency, created by uniting FCB Health London and McCann Health London as part of Omnicom Health’s evolving European structure. By bringing our teams together and combining our strengths, we’re building something entirely new: a more agile, more connected, and more ambitious partner for healthcare brands. OLIXIR blends award‑winning creative excellence with deep scientific expertise, strategic thinking that drives meaningful brand growth, and fully integrated production ’re also unlocking new innovation opportunities, powered by AI and future‑focused ways of working.

While our name is new, our people, values, and commitment are not. You’ll find the same trusted teams, the same high standards, and the same passion for creating work that makes a real difference to patients and healthcare professionals, alongside new possibilities to grow, innovate, and shape what’s next. OLIXIR is built for the future of healthcare communications - and this is just the beginning.

Job summary:

You will be assisting or leading a superb, proactive service to our clients and deliver work of the highest quality. Working closely with colleagues and other disciplines to deliver strategically sound projects on‑time, on budget and in line with our standards and systems. Working closely with Account Director and through mentoring more junior colleagues, you will help in the running of the day‑to‑day activity across accounts and assisting with campaign delivery overall, and taking responsibility for certain, agreed projects.

• Build and maintain excellent relationships with clients.
• Be a lead client point of contact on designated accounts
• Lead client kick-offs, ensuring expectations are understood and set at the outset
• Set up client calls/meetings, developing agendas and making sure the client has clear expectations ahead of the meeting
• Oversee the tracking of all actions associated with weekly status reporting (working with the Project Manager)
• Make sure all agreements are accurately documented and circulated to the client, working with the Business Coordinator where needed
• Building and maintaining a solid understanding of client businesses needs
• Building confidence in discussing work and agency approach/outputs with clients

• Understand brand strategy, and how agency projects link together to deliver the strategy
• Understand/keep up to date with industry trends
• Keep up to date with/track changes to client’s business or the wider landscape, disseminate this to other team members.
• Able to apply learnings/experience from other clients/projects to new situations
• Familiar with the 6cs and proprietary tools
• Able to apply knowledge of brand across all agency deliverables (ensuring on brand, on strategy, on brief)
• Exposure of working with other agencies across the network, starting to understand what they offer

• Ensure SoWs are in line with client expectations whilst working closely with the Project Manager
• Work with the Project Manager to ensure finances and budgets are managed effectively
• Working with the Project Manager, proactively manage/flag scope creep with client
• Ensuring client financial check‑ins occur once a month jointly with the Project Managers
• Have visibility and demonstrate understanding of forecasting and recognising revenue, share joint responsibility for meeting targets with the Project Manager

• On top of the current status, understanding next steps and working with the Project Manager to drive proactive management of the account
• Prepare…