Head of Commercial Analytics

End Date Tuesday 24 November 2026

Salary Range0 - 0

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Job Description Summary .

Job Description

JOB TITLE:

Head of Commercial Analytics LOCATIONS:
London, Bristol, Edinburgh, Manchester or Leeds SALARY:
Competitive package available.

HOURS:

Full-Time WORKING PATTERN:
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About the role

We are looking for an exceptional commercial analytics leader to drive growth across Business & Commercial Banking. Working at the intersection of Product, Digital and Coverage, the position involves turning customer, product and financial insight into decisive action and measurable value. The Chief Data and AI Office within Business and Commercial Banking exists make the UK’s most data-driven and AI-enabled bank for business, uniting Product, Coverage and Digital through trusted data and responsible AI to unlock extraordinary value, transform every client experience and power sustainable growth  the senior analytical leader within the Chief Data and AI Office within Business and Commercial Banking, you will lead a team that develops a view of value across customers, products, and channels, clarify the factors that influence commercial performance whilst seeking opportunities to grow income, margin, engagement, and lifetime value.

The overall recommendations should balance growth, customer outcomes and risk appetite from start-ups to Mid-Market businesses. What you’ll be responsible for Develop and implement the commercial analytics capability focusing the organisation on its highest-value, actionable opportunities. Drive value for the business by creating a coherent view of performance across customers, products, journeys and coverage channels. Translate P&L, pricing, behavioural and market insight into clear choices for senior leaders.

Provide direction and guidance on propositions, pricing, segmentation, relationship deepening and retention strategies. Work in partnership with key stakeholders across product, coverage, finance, risk, strategy, to move from insight to execution. Lead and inspire a high-performing, geographically dispersed team, creating a strong culture of accountability, collaboration and consistent delivery across multiple location What you’ll need Bring commercial authority, analytical credibility and the presence to influence at the highest levels.

Demonstrates comfort with ambiguity, rigour with evidence coupled with capacity to bring diverse teams together behind a clear course of action. Essential experience

Significant leadership experience in analytics, pricing, customer insight, decision science or strategy within a complex organisation. Deep understanding of commercial banking product economics, pricing, distribution and customer behaviour. Good commercial judgement and the ability to frame ambiguous questions, navigate trade-offs and set direction. Credibility with senior executives and experience leading cross-functional delivery from insight through to value realisation. A track record of building high-performing, multidisciplinary teams.

Leadership capabilities

Strategic and commercial: sees the system and focuses on what brings value. Customer-led: delivers growth while protecting outcomes and trust. Influential and decisive: simplifies complexity, challenges constructively and builds alignment. Collaborative and inclusive: creates accountability, develops talent and succeeds through others. Progressive: champions experimentation and the responsible application of new technology. Desirable experience Senior experience in banking or financial…