Guidance & Advice Technical Lead

Guidance & Advice Technical Lead

Salary:
National circa £80,000 / London circa £90,000 (London (DOE))

Location:

London, Bristol, Norwich, York

We are seeking a passionate and strategic Guidance & Advice Technical Lead to join our team. This is a unique opportunity to help develop and continuously evolve the technical frameworks that underpin our guidance, Targeted Support, and regulated advice propositions.

Aviva is proud to be the UK’s largest pensions and wealth provider, with an award‑winning workplace offer and a commitment to helping customers take control of their financial futures. As customer needs evolve and technology advances, Aviva remains at the forefront—delivering innovative solutions and maximising opportunities for our customers and shareholders.

You’ll play a pivotal role in ensuring our services are innovative, compliant, and most importantly, deliver great outcomes for customers.

The Guidance & Advice Technical Lead will be responsible for developing, owning and continuously evolving the technical frameworks underpinning our full guidance, Targeted Support and Advice proposition spectrum. This includes defining the methodologies and policies that underpin our services, ensuring regulatory compliance, effectively embedding these in the proposition models, and guiding the development of the technology used in delivering these propositions.

• Significant knowledge of the advice and guidance market, competitors, and products.
• In‑depth experience with advice propositions and developing digital guidance/advice solutions.
• Strong understanding of regulatory frameworks, especially the FCA Handbook.
• Ability to translate complex technical and regulatory concepts into practical, customer‑focused solutions.
• A passion for innovation, continuous improvement, and delivering great customer outcomes.

• Salary National circa £80,000 / London circa £90,000 (depending on location, skills, experience and qualifications).
• Bonus opportunity – 12% of annual salary (actual amount depends on your performance and Aviva’s).
• Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, plus buy/sell up to 5 days.
• Private medical benefit funded by Aviva.
• Up to 40%
  discount on Aviva products and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through the Matching Share Plan and Save As You Earn scheme.
• Supportive policies
  , including parental and carer’s leave.
• Flexible benefits to suit you, including sustainability options such as cycle‑to‑work.
• 3 paid volunteering days to help others through Aviva Communities.
• Strong wellbeing support and tools.

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Even if you don’t tick every box, we still encourage you to apply. We consider all forms of flexible working, including part‑time and job shares.

Most of our people are smart working – spending ~50% of their time in our offices each week, combining flexibility with time together with colleagues.