Marketing and Operations Manager

We're looking for a proactive and organised Marketing Campaigns & Operations Manager to join our Commercial Team as we reach our next stage of growth with the Trial Flow platform. This role will support marketing activity across campaigns, social media, events and marketing automations.

Reporting to the Senior Marketing Manager, you will help bring our marketing strategy to life through the delivery of campaigns, programmes and audience engagement activities that support commercial growth.

You will be responsible for coordinating and executing marketing activity across multiple channels and audiences, including campaign delivery, marketing operations, social media, conferences and events, and performance reporting. Working closely with colleagues across Sales, Product and Research, you will ensure marketing activity is delivered effectively, consistently and with measurable impact.

This is a hands‑on and visible role focused on turning plans into action. While marketing strategy, positioning, messaging and direction are led by the Senior Marketing Manager, you will play a key role in delivering activity, optimising performance and helping prospects move through the buyer journey. This role is ideal for someone who enjoys balancing creativity with organisation, can manage multiple priorities simultaneously and takes pride in delivering high‑quality work.

This role is hybrid in our Leeds office or remote first in the UK. Please note we are unable to sponsor visas.

• Coordinate and deliver multi-channel marketing campaigns across email, organic social, paid social, webinars, events and digital channels
• Manage day‑to‑day marketing operations within Hub Spot and other marketing platforms
• Create and manage workflows, forms, landing pages, audience segmentation and campaign assets
• Build and deploy campaign assets within Hub Spot, Linked In and other marketing platforms
• Manage campaign timelines, workflows and stakeholder communications
• Support execution of account‑based marketing activity across priority accounts
• Monitor campaign performance and recommend improvements based on results
• Build and maintain email nurture programmes and automated customer journeys, helping prospects move through the buyer journey and supporting commercial growth
• Maintain marketing databases and support agreed lead management processes

• Own and deliver the marketing social media calendar and publishing schedule
• Coordinate distribution of content across Linked In and other relevant channels
• Monitor engagement, channel performance and audience growth
• Support employee advocacy and wider audience engagement initiatives

• Coordinate Little Journey and Trial Flow participation at industry conferences, exhibitions and events
• Manage event logistics, registrations, communications and attendee follow‑up activities
• Support event promotion before, during and after conferences
• Assist with the delivery of webinars and virtual events
• Track and report on event performance and outcomes

• Produce marketing campaign and channel performance reporting, maintaining dashboards and tracking processes
• Identify opportunities to improve marketing effectiveness through insight, experimentation and continuous optimisation

• Proven B2B marketing experience with responsibility for delivering marketing campaigns and programmes with measurable impact
• Experience using Hub Spot or a comparable CRM and marketing automation platform
• Demonstrable experience building and managing email campaigns, nurture programmes or marketing automation workflows
• Experience using B2B paid social advertising platforms, particularly Linked In Campaign Manager
• Experience coordinating activity across multiple marketing channels
• Strong project management and organisational skills
• Strong written communication skills and attention to detail
• Ability to manage multiple priorities and stakeholders simultaneously
• Comfortable working with marketing data, reporting and performance analysis

• Experience in healthcare, health technology, life sciences or clinical research
• Experience supporting webinars,…