Head of Marketing & Communications

Aligned with the launch of our ambitious new organisational strategy, we’re looking for an experienced, strategic and collaborative Head of Marketing & Communications to lead the development and delivery of our marketing and communications activities. This post will help us grow Everyturn’s reach, strengthen our voice, and improve access to support for the people and communities we serve.

This is a senior leadership role with organisation-wide influence. You’ll work closely with trustees, executives, senior leaders, frontline teams, partners and the people we support to develop clear, compelling and impactful communications that build brand awareness, support business development and fundraising opportunities, influence the wider mental health system, and help people find the right support when they need it.

As Head of Marketing & Communications, you’ll lead Everyturn’s marketing and communications team and be responsible for developing and delivering plans that support our organisational strategy. You’ll oversee our sales and marketing plan, internal communications programme, brand and tone of voice, multi‑channel campaigns, supplier relationships, and project‑specific marketing activity across a varied portfolio of services and strategic projects.

You’ll bring together strategic thinking, strong relationship‑building, commercial awareness and excellent communication skills. You’ll be confident advising and influencing senior stakeholders, while remaining connected to the experiences of colleagues, partners and the people who use our services.

This is a remote role, but the ideal candidate will be North East based.

This role is not eligible for sponsorship as it does not meet the requirements as set out by the UK Visa and Immigration Service.

• Lead, support and develop a high‑performing marketing and communications team, including line management, resource planning, recruitment, retention and performance management.
• Lead the co‑production and delivery of Everyturn’s sales and marketing plan, ensuring it aligns with our strategic goals and wider organisational plans.
• Develop and deliver project‑specific marketing plans that support brand awareness, lead generation, fundraising, service awareness and improved access to support.
• Lead successful multi‑channel campaigns across print, radio, TV, digital, social media and events.
• Strengthen Everyturn’s approach to thought leadership, campaigns and influencing activity, helping us contribute to improvements across the mental health system.
• Lead the continuous improvement of our brand guidelines, tone of voice and key messages.
• Oversee our internal communications programme, helping colleagues feel informed, connected, recognised and engaged.
• Manage key supplier relationships, including web hosting, brand and public relations agencies.
• Represent the marketing and communications function at board, executive, senior leadership and decision‑making forums, providing assurance on impact and responding to emerging needs.

• Senior marketing management experience with a strong strategic track record
• Proven leadership of high‑performing teams and delivery of impactful campaigns
• Confident working with senior stakeholders, including executive level
• Strong marketing and communications expertise with excellent communication skills
• Effective leader and influencer, able to build trusted relationships in complex organisations
• Experience in commercial marketing, fundraising, lead generation, project management, and NHS commissioning (desirable)
• Background in health, social care, charity, or crisis communications (advantageous)

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell days
• Enhanced pension
• Wagestream‑ability to release earnings, giving you instant access to your pay
• Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer!

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+;
Black, Asian and minority ethnic; menopause and neurodivergent communities.