EMerchandiser Pure Play

Colgate‑Palmolive Company is a global consumer products company operating in over 200 countries and specialises in oral care, personal care, home care, skin care and pet nutrition.

United Kingdom

Director, eCommerce Hill’s EMEA

£53,100 – £59,000

The purpose of this role is to own and execute the Digital Shelf strategy across Europe for a major pure‑play online retailer. You will have direct responsibility for Content, Search Placement and Ratings & Reviews, and indirect responsibility for on‑shelf availability in collaboration with the wider commercial team. The role leads a pan‑European test‑and‑learn strategy, continuously optimising pages to maximise traffic and conversion rates, works closely with the Retail Media manager on high‑converting landing pages, and partners with brand and content teams to deliver a best‑in‑class shopper experience.

You will measure page performance, content completeness and overall digital shelf health against corporate targets, and translate data metrics into actionable commercial strategies.

• Content:

  Load and ensure compliance of Product Detail Page (PDP) content, manage A/B testing and continuously optimise retailer content. Serve as the internal expert on premium content requirements, guiding brand and content teams through activation processes.

• Search Placement:

  Measure and improve organic placement and share of page in line with targets, own the keyword strategy and optimise for the retailer’s search algorithm to drive visibility and conversion.

• Ratings and Reviews:

  Own the overarching strategy to ensure strict brand metric compliance, manage the full lifecycle of ratings and reviews and derive actionable insights from consumer sentiment.

• Digital Shelf Expertise:
  Proven experience setting and activating a pan‑EU digital shelf strategy with a major pure‑play retailer.
• Analytical Rigor:
  Demonstrated ability to interpret complex digital shelf data and translate insights into actions that improve KPIs.
• Commercial Acumen:
  Deep understanding of how Retail Media, Digital Shelf and eCommerce commercial functions interconnect to drive brand growth.
• Agility:
  Ability to remain flexible in a rapidly evolving marketing landscape and prioritise workloads effectively under pressure.
• Communication:
  Excellent stakeholder management skills, capable of influencing.
• Technical Proficiency:
  Hands‑on experience with advanced content measurement and management tools is highly preferred.

• Degree in Business, Marketing, Digital Commerce or a related field.
• 5+ years experience in eCommerce, Digital Marketing or a related field.
• Experience working with digital shelf tools and large data sets to create continuous improvement and drive growth.
• Experience optimizing retailer algorithms across digital shelf KPIs.
• Strong collaboration skills.
• Excellent oral and written communication skills.
• Fluency in English (written and oral).

• Pet nutrition or related industry experience.
• Knowledge of marketplaces, 1P & 3P selling.
• Strong experience using AI‑powered tools.
• Digital marketing experience.
• Working proficiency in a second core European language (e.g., French, German, Spanish or Italian).
• Master’s degree in Business, Marketing, Digital or a similar field.

We develop strong talent with diverse backgrounds and perspectives to best serve our consumers worldwide and foster an inclusive environment where everyone feels a true sense of belonging.

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions) or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.