Senior Communications Manager

Location: Gildersome

Senior Communications Manager

Location:

UK, with travel to Ireland

Reports to:

Director of Brand & Marketing Communications

Contract:

Full-time
Salary:
Competitive, dependent on experience

About the Role
We are looking for an experienced Senior Communications Manager to develop and lead our internal communications strategy across a large, multi-site organisation.
This is a senior role with responsibility for ensuring colleagues are informed, engaged and connected to the organisation’s priorities, culture and values. You will establish a clear communications rhythm across the business and ensure messages reach a diverse workforce that includes drivers, operational teams, office-based colleagues and senior leaders.
Working closely with the Executive Team, People and Culture, Brand and Marketing, and leaders across the organisation, the Senior Communications Manager will also play an important role in communicating business change and improving employee engagement.

What You’ll Be Doing
As Senior Communications Manager, you will:
Develop and deliver an internal communications strategy aligned with organisational priorities and values
Translate business strategy and complex information into clear, engaging messages for different employee audiences
Establish a consistent communications structure and rhythm across the organisation
Advise senior leaders on internal communications, employee engagement and leadership messaging
Support leaders with announcements, briefings, presentations, speeches and business updates
Partner with the Executive Team, People and Culture, Brand and Marketing, and other senior stakeholders
Develop a channel strategy that reaches colleagues across office-based and operational environments
Oversee internal content including campaigns, newsletters, intranet content, announcements and leadership updates
Manage and continuously improve channels including SharePoint, email, employee engagement platforms, conferences, town halls and events
Ensure communications are accessible, inclusive and consistent with organisational values and brand guidelines
Lead communications for transformation programmes, restructures and cultural change
Develop engagement campaigns that improve employee understanding, alignment and morale
Use employee feedback, surveys and performance data to measure effectiveness and improve communication
Manage internal communications team members, budgets, agencies and suppliers where required
Plan and coordinate internal conferences, leadership meetings and town halls

What We’re Looking For

You will have:

At least five years’ experience in internal communications, including experience operating at a senior level
Experience working within a large, multi-site or geographically dispersed organisation
A proven ability to develop and deliver strategic internal communications programmes
Experience communicating with diverse employee groups, including operational and non-office-based colleagues
Strong stakeholder management skills and the confidence to advise executives and senior leaders
Excellent written and verbal communication skills, with the ability to adapt your style for different audiences
Experience leading communications for organisational change or transformation
Knowledge of digital engagement platforms, intranets and content management systems
Strong planning, prioritisation and project management skills
The ability to use data, feedback and insight to evaluate and improve communications

Experience managing and developing a communications team would be beneficial. A relevant qualification in communications, journalism, public relations or a related discipline would also be welcomed.

The Person

You will be:

A strategic thinker who can also deliver effectively
Confident, credible and calm under pressure
Pragmatic and comfortable working within a fast-moving operational environment
Highly collaborative and able to build strong relationships across the organisation
Committed to inclusive, accessible communication and employee wellbeing

This is an opportunity for a Senior Communications Manager to shape how information is shared across the organisation and create a more connected, informed and engaged…