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Customer Communications Lead – Hybrid & Flexible Benefits
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-08-16
Listing for:
Aviva plc
Full Time, Part Time
position Listed on 2026-08-16
Job specializations:
-
Marketing / Advertising / PR
Marketing Communications -
Customer Service/HelpDesk
Job Description & How to Apply Below
Aviva plc is seeking a Customer Communications Manager in Leeds for a 12-month FTC. You will lead the customer communications strategy across channels including email, SMS, in-app messages and push notifications, ensuring clarity, consistency and alignment with consumer duties.
You will work with product, business and engineering teams to translate requirements into effective communications and drive improvements across the customer journey.
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